Frequently Asked Questions (FAQ)

What is FavoriteCandle?

FavoriteCandle is the largest resource for finding restaurant email club programs on the Internet. We provide links to the registration pages of leading national chains and the best local restaurants that offer email club programs. Participants in these programs receive ecoupons for free or discounted meals direct to their email box. Most all clubs send a substantial reward ecoupon just for registering. Thereafter, restaurants send a continuing stream of ecoupons for events like Mother’s Day, July 4th, your Birthday, wedding anniversary, anniversary of club enrollment, Cinco Del Mayo and many more occasions you may not have heard of yet.

Is FavoriteCandle free?

Yes! Our advertisers support FavoriteCandle. You can use the site for free.

Who uses FavoriteCandle?

People that like to find and try new places to eat like FavoriteCandle. They discover restaurants in their communities that they’ve not heard of and have the benefit of an ecoupon to try them out. FavoriteCandle also targets those that want to eat out more often and save money doing it at their favorite restaurants.

How do I look for just the most recent offers listed on FavoriteCandle?

Start from our Home page and search for the zip or city you are interested in. At the top of the search results look for the text that says “rewards listed during the last” and set the box to the right of it to 10, 30, 60 or 90 days. Then click the search button. The results shown will be for reward offers that were newly listed only during the time period you selected.

What do the acronyms BOGO and NPN mean in your listings?

  • BOGO
    Buy one get one free. You are required to order two of the same menu items, like an appetizer or entrée. You’ll get one of them for free if they are of equal value. If one costs more than the other, the item of lower value is free.
  • NPN
    No purchase necessary. You don’t have to buy anything to receive the listed item. You can walk in by yourself; order that item and nothing else. Your check will be zero.

What do the acronyms PK and K mean in your listings?

  • PK
    Parent-Kids friendly email club. Our database listings designate rewards with a PK tag when the email club allows an adult to enroll their children on the parent’s registration form. No children’s email addresses are collected. Ecoupons for kids will be sent to their parent’s email address for rewards that carry the PK designation in our listings.
  • K
    Email club just for Kids. Kids can sign up with their own email address with a procedure that requires confirmation through their parent’s email address. The K tagged email clubs have special rewards and emails designed for Kids.

Why are some ecoupons valid at “participating locations only?” What does this mean?

Some restaurant locations are individually owned franchises and choose to opt out of national promotions. Restaurant email clubs are usually pretty good about letting you know about which locations allow you to redeem ecoupons. Nevertheless, any given location might decide not to participate in an offer when you are expecting to redeem an ecoupon. It’s always a good idea to call ahead to make sure the restaurant location you are visiting will accept your reward.

How can I submit a restaurant reward offer that’s not in the FavoriteCandle database?

Do you know about a restaurant reward that we don’t have listed? Please let us know so we can share it with others using the FavoriteCandle contact form.

I found an error in a listing. How can I report it?

Send us the correct information using the FavoriteCandle contact form. We’ll verify it and update the listing.

Why did the offer I received from a restaurant differ from the one that is listed in the FavoriteCandle database?

We verify all the restaurant rewards before we list them and revalidate several times a year. Restaurants constantly change their offers due to market conditions and may send you different offers depending upon where you live. At FavoriteCandle we’re doing the best we can to bring you accurate information. It is impossible for us to guarantee you’ll get the identical offer that is listed.

Why do so many restaurants require a person to be age 13 or older to register for their email club?

The Children’s Online Privacy Protection Act of 1998 (COPPA) applies to the online collection of personal information from children under 13 years of age including just their email address. Children under 13 can legally give out personal information with their parent’s permission.

Restaurant website owners differ in their judgment of how to comply with this law. Many restaurant email clubs only allow persons age 13 and up to enroll. The most progressive restaurants have separate Kids email clubs. FavoriteCandle tags these clubs with a K. The K clubs have a procedure for parents to grant permission for their children to signup. The other approach is having a PK, parent-kids friendly email club. Email clubs with PK capability allow adults to enroll their children on the parent registration forms; no children’s email addresses are collected.

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